Returns, exchanges, and tracking — resolved on the first call.
An AI voice agent trained on your product catalog, policies, and order history. Pulls live order status, processes refunds, and books in-store appointments.
Every unanswered call during a holiday rush is a lost sale. AnsaPro handles the calls your team can’t get to — returns, tracking, product questions — without making customers repeat themselves.
Capabilities tuned for Retail.
Order tracking & shipping
Real-time status from Shopify, Magento, WMS, and carrier APIs. No 'let me check on that for you.'
Returns & exchanges
Processes refunds end-to-end. Applies your policies. Generates return labels. Updates your OMS.
Product questions
Trained on your entire catalog — sizing, compatibility, stock, store availability.
In-store appointments
Books consultations, fittings, and repair drop-offs. Integrates with your store scheduling tools.
* Typical customer result. Actual performance varies.